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Privacy Policy

Earthmetry's mission is to enable data-driven decisions for sustainable development. We want to deliver data and insights to those who need it. To fulfill this mission for you, we may need to collect some data about you. Being transparent about using your data and respecting your privacy is paramount for us.

This Privacy Policy applies when you use our Services (described below). Please read it before using Earthmetry’s Services because it will tell you how we collect, store, use, disclose, and otherwise process, your personal information when providing these Services to you. This Privacy Policy is not, however, a contract and does not create any legal rights or obligations.

If you have questions, comments, or concerns regarding our Privacy Policy or practices, please Contact Us through our support email address.

Table of Contents

Introduction

Information We Collect and How We Collect It

How We Use Information We Collect and Our Legal Bases for Processing It

How We Share Information

Your Rights and How to Access, Update, and Manage Your Personal Information

Our Policies Concerning Children

Transfers Out of Country

How Long We Keep Your Information

Security of Your Information

Changes to Our Privacy Policy

Contact Us

Introduction

"Earthmetry", "We", "Us" or "Our" in this Privacy Policy refers to Earthmetry Decision Systems LLP. Earthmetry Decision Systems LLP is the "data controller" of your personal information.

This Privacy Policy applies whenever you use our “Services,” which means our products, services, content, earthmetry.com, and/or other domains or websites operated by Earthmetry. It describes how we collect, store, use, disclose, and otherwise process your personal information when providing these Services to you, and your rights and choices concerning your information. The Privacy Policy’s sections are listed and hyperlinked in the Table of Contents above for easier navigation.

If you do not want Earthmetry to collect, store, use, or share your information in the ways described in this Privacy Policy, you may not use Earthmetry’s other Services.

Information We Collect and How We Collect It

Information that you share with us:

For delivering our services we will use an account setup process where you may be asked to give us information like

We will create a user profile that may include information like:

Information you generate using our services

When you use our Services, we’ll collect information about the ways in which you use and interact with our Services, such as when and for how long you use our Services, features and other activities.

We may access in real-time, record, and/or store archives of these information to make use of them to protect the safety and well-being of our users and employees; to protect Earthmetry’s rights and property in connection with our Services; to conduct research; to operate, improve, personalize, and optimize our Services and our users’ experiences, including through the use of analytics. Where required by law, we will seek your consent for this.

Payment Information

We’ll collect information related to any purchases you make.

If you make a payment to us, we or our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address, and financial information. Earthmetry’s payment processors do not share your financial information, like credit card numbers, with Earthmetry, but they may share non-financial information with us related to your purchases, like your name, billing address, and the items purchased.

Customer support correspondence

If you communicate with us for any support, then we will associate your profile information with what you communicate with us. We will also store the communications you have with our Customer Service team and any additional information in those communications in order to provide support and improve the Services.

Information About You That We Get From Connected Third-Party Applications

We may for the purposes of authentication, integrate with providers such as Google or Microsoft. In such cases, with your permission, we may collect your full name and email address from such providers.

Cookies and Other Automated Information Collection

We may use cookies and other similar technologies (e.g., beacons, pixel tags, clear gifs, and device identifiers) to recognize you and/or your device(s) on, off, and across different Services and devices. We also allow others to use cookies and similar technologies as described in our Cookie Notice. You can control or opt out of the use of cookies and similar technologies that track your behavior on the sites of others for third-party advertising, as described in our Cookie Notice.

We, our service providers, and our business partners use these cookies and other similar technologies to collect and analyze certain kinds of technical information, including:

In some cases, we will connect the above information with your user profile.

How We Use Information We Collect and Our Legal Bases for Processing It

We use your information under several legal bases, including to establish and perform our contract with you, for our legitimate interests, to comply with our legal obligations, to establish, use and protect Earthmetry’s rights, or otherwise with your consent.

The main use of the information we collect and store is to provide you with the Services you request from us and to improve your user experience, but there are other uses as well. The uses for which we collect and store your information include:

However, we’ll normally collect information from you only where we need it to perform our contract with you (i.e., our Terms of Service), where the processing is in our legitimate interests (provided that these aren’t overridden by your interests or rights), or if we otherwise have your consent.

In some cases, we may also have a legal obligation or need to collect information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, another user).

If we ask you to provide information to comply with a legal requirement or to perform a contract with you, this will normally be clear from the context in which we are asking you to provide your information (for example, when we ask you to provide a username to access our Services, this will be to create an account for you in accordance with our Terms of Service), and, if not, we will provide an explanation to you at the relevant time. We will also make clear whether providing information is mandatory.

Similarly, if we collect and use your information in reliance on legitimate interests (or those of any third party) which are not listed above, it will be made clear to you at the relevant time what those legitimate interests are (such as personalizing our services and marketing, for example).

If you have questions or need further information about the legal bases on which we collect and use your personal information, please Contact Us.

How We Share Information

We may share your information, including personal information, with third parties or allow third parties to collect this information from our Services in the following circumstances:

Safety, Security, and Compliance with Law

We’ll share your information if necessary for safety, security, or compliance with law.

Your information, and the contents of all of your online communications in our Services and between you and Earthmetry may be accessed and monitored as needed to provide our Service and may be disclosed:

Third-Party Service Providers

We’ll share your information with the third-party service providers and business partners that we work with to bring you our Services.

We will share your information with third-party companies who perform services on our behalf, like payment processing, analytics, analysis, hosting services, customer service, marketing, and advertising optimization. Where we share your information with third-party service providers and business partners, we ensure that we have appropriate agreements in place to protect your information (as required by applicable data protection laws).

Sale or Merger

We may share your information with the interested party if we undergo or evaluate undergoing a sale or merger.

In the event that Earthmetry undergoes or evaluates undergoing a business transition, like a merger, acquisition by another company, or sale of all or part of its assets (one or more Services), we may disclose or transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you know (in the way described in Changes to Our Privacy Policy) of any such business transitions when they occur.

Other Third Parties

We may share some of your information with other third parties if we have your consent to do so.

In addition to the sharing described above, we may share your information with other third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy if we have your consent to do so.

Your Rights and How to Access, Update, and Manage Your Personal Information

Your personal data

Please Contact Us if you want a copy of or update your personal information.

If you would like us to delete your personal information, doing so may also stop your use of our Services.

Opting Out of Promotional Communications from Earthmetry

You can unsubscribe from promotional emails by clicking the “unsubscribe” link.

If you want to stop receiving promotional e-mails from Earthmetry, click on the “unsubscribe” link at the bottom of any promotional email from Earthmetry. Your unsubscribe request or e-mail preferences change will be processed promptly, and in no event longer than ten business days. During that processing period, you may receive additional promotional emails from us.

Please note that if you opt out of receiving promotional communications from us, we may still communicate with you from time to time if we need to provide you with information about the Services you are using from us, if we need to request information from you with respect to a transaction initiated by you, or for other legitimate non-marketing reasons, for example, if we are required under applicable laws to notify you of updates to this Privacy Policy or our Terms of Service.

Opting Out of Third-Party Behavioral Advertising

We do not display any third-party advertising at present on any of our websites.

Our Policies Concerning Children

We seek to ensure that we do not collect information from children.

Our Services are not intended for children under the age of 13 (or under 16 for children located in the European Countries) (collectively, “Children”). Children are not permitted to use these Services, and we do not knowingly collect any personal information from Children.

If we learn that we have inadvertently gathered personal information from a Child, we will take reasonable measures to promptly remove that information from our records.

Transfers Out of Country

When you use our Services, your personal information may be sent to the United States and possibly other countries. When we process personal information collected in the European Countries outside of the European Countries, we comply with our legal obligations and ensure that your personal information is subject to suitable safeguards or transferred to “approved” territories.

We may transfer personal information to our “Affiliated Entities,” which are any other corporate entities under common ownership with Earthmetry, or to our business partners and service providers from time to time for our legitimate business purposes.

We store personal information about visitors to our sites on servers located in the United States, India and other countries, and we may also process this information in other countries where our Affiliated Entities, business partners and service providers have their operations. Personal information collected in the European Countries may be transferred to, and stored at, a destination outside of the European Countries for purposes such as: (i) the processing of transactions and your payment details, or (ii) the provision of support services. When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully, and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used, or processed in, may be different from the privacy laws applicable to the place where you are resident.

support@earthmetry.com (link sends e-mail)

We will attempt to answer your questions and satisfy your concerns in a timely and complete manner. If, after discussing the matter with us, your question or complaint is not resolved, you may seek further assistance, from your local data protection authorities. PLEASE CONTACT EARTHMETRY FIRST.

You may exercise any rights you have to correct, amend, or delete information about you as described in Your Rights and How to Access, Update, and Manage Your Personal Information.

How Long We Keep Your Information

We’ll keep your information for as long as necessary to provide you with the Services, maintain our legitimate business operations, and/or exercise, defend or establish our rights.

How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.

We will retain personal information about you and connected with your account and/or the Services you use from us for as long as you have an active account with us. We will take reasonable measures to delete this personal information if you delete your account. However, you acknowledge that we may retain some information after you have closed, or we have deleted, your account with us where necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.

Security of Your Information

We work hard to protect your information but you also have a role to play.

We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information.

If you have an account registered directly with Earthmetry, your profile information is protected by the password you use to access your Earthmetry account. It is important that you protect and maintain your Earthmetry account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your Earthmetry account, the Services allow you to request that instructions be sent to you that explain how to reset your password. If you access our Services through another account which is hacked or otherwise compromised, this may lead to someone accessing or deleting your Earthmetry accounts without your permission. So, be careful to keep your account information, including your account password, secure as well. We urge you to log out of your Earthmetry account and any other account you have used to access our Services when you are finished using them.

When you sign into your Earthmetry account or enter payment information, we and our third-party payment processor use encryption to transmit that information.

While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please Contact Us.

Changes to Our Privacy Policy

We’ll let you know about any material changes to this Privacy Policy.

If we decide to make material changes to our Privacy Policy, we will tell you and other users by placing a notice in our Services or on www.earthmetry.com, or by sending you a notice to the e-mail address we have on file for you before the change becomes effective (and we will ask for your consent where required by law). You should periodically check www.earthmetry.com and this Privacy Policy for updates.

Contact Us

You can contact us with your questions, comments, or concerns.

If you have any questions, comments, or concerns regarding our Privacy Policy and/or privacy practices, please send an e-mail to support@earthmetry.com (link sends e-mail).